Refund Policy

1. Subscription Payments

Business listings on The Renter Network are sold as recurring monthly subscriptions and are billed in advance for each billing period.

2. General Refund Terms

Because listings are digital services activated within 24 hours of payment, subscription payments are generally non-refundable once your listing has been activated.

You may cancel at any time to prevent future charges. Your listing remains active for the remainder of the billing period you already paid for.

3. When We Do Issue Refunds

We will issue a full refund if your listing was never activated, if you were charged more than once for the same billing period, or if a technical failure on our side prevented your listing from being published during the paid period.

4. How to Request a Refund

Email hello@murgemedia.com within 14 days of the charge with your business name, the email used at checkout, and a short description of the issue. We review requests within 5 business days and issue approved refunds to the original payment method.

5. Chargebacks

Please contact us before filing a chargeback. Listings associated with an unresolved chargeback may be suspended until the matter is settled.